Reference

How berlian888 Handles Your Personal Data

Your account data — including your registered wallet details for DANA, OVO, and GoPay — is handled with clear purpose and kept only as long as your account requires it.

Account Data ProtectionWallet Transaction PrivacyYour Right to Access & DeleteCookie ControlsContact Us Anytime
berlian888 How berlian888 Handles Your Personal Data
DATA HANDLING

How We Protect and Manage Your Data

Account security at berlian888 runs on SSL encryption across every page and transaction. When you link a wallet — DANA, OVO, or GoPay — the connection is verified through a one-time PIN step before any transaction is processed. We do not store your full wallet credentials on our servers; only a tokenised reference is kept. Session data is cleared after logout, and we flag unusual login patterns for manual review. You can request a full copy of the data we hold on your account, ask us to correct inaccurate details, or request deletion when you close your account.

SSL Encryption

Every page on berlian888 runs over SSL. Your login credentials, wallet details, and transaction history are encrypted in transit and at rest on our servers.

Wallet Tokenisation

We store only a tokenised reference to your DANA, OVO, or GoPay account — never your full wallet credentials. The actual PIN verification happens directly with the payment provider.

Data Retention Policy

We keep your account data for as long as your account is active and for a reasonable period after closure to resolve any outstanding disputes or regulatory queries.

Your Access Rights

You can request a copy of your data, ask us to correct it, or request deletion by contacting our support team. We verify your identity before actioning any such request.

CONTACT CHANNELS

How to Reach Our Privacy Team

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. Reach us through live chat on the berlian888 site, by email at the address shown in your account settings, or through our 24-hour support line. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt of your request by email.

Live Chat Available around the clock from the berlian888 lobby. Start a chat session and select 'Account & Privacy' to reach the right team without waiting in a general queue.
Email Support Send your data request to the support email listed in your account settings. Include your registered phone number so we can verify your identity before making any changes.
Account Settings Some data — like your display name and contact details — can be updated directly from your account settings page without needing to contact support at all.

Privacy Policy — Common Questions

Below are the questions we hear most often about how berlian888 handles personal data. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, email, phone number, and the e-wallet identifier you register — DANA, OVO, or GoPay. We also log device type and session data to keep your account secure.

We share data only with payment processors like DANA, OVO, and GoPay, and only the minimum needed to complete your transaction. We do not sell or share your data with advertisers.

We retain your data for as long as your account is active. After you close your account, we keep records for a reasonable period to handle any outstanding disputes or regulatory requirements.

Yes. Contact our support team via live chat or email with your registered phone number for identity verification. We will provide a copy of your data within a reasonable timeframe.

Send a deletion request through live chat or to the support email in your account settings. We verify your identity first, then process the request and confirm by email when it is done.

We use session cookies to keep you logged in and analytics cookies to improve the site. You can manage cookie preferences through your browser settings at any time without affecting your account access.